Shipping policy
Please ensure your shipping address and contact details are entered correctly at checkout. If you need to make any changes before your order has been dispatched, please contact us as soon as possible at hq@misshenryboutique.com or (08) 6150 7899. Once your parcel has been shipped, any delivery changes must be arranged directly with Australia Post.
AUSTRALIAN SHIPPING
Free Standard Shipping on Orders over $299 AUD.
Standard Shipping
$20 AUD
Express Shipping
$25 AUD
Estimated Delivery Times
Standard Post
- Metro: 2–5 business days
- Regional: 5–8 business days
Express Post
- Metro: 1–3 business days
- Regional: 2–4 business days
Delivery estimates exclude processing times.
INTERNATIONAL SHIPPING
New Zealand
Metro Express Shipping: $45 AUD (3-8 business days)
Rural Express Shipping: $80 AUD (6-18 business days)
Rest of the World
$90 AUD (10–30 business days)
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
ORDER PROCESSING
Orders are typically processed and dispatched within 1–2 business days.
Please allow additional processing time during sale periods, promotional events and public holidays.
DELIVERY INFORMATION
All orders are shipped via Australia Post.
Once your order has been dispatched, you'll receive an email with your tracking information.
A signature may be required upon delivery. If no one is available to receive your parcel, Australia Post may redirect it to your nearest Post Office or Collection Point.
ORDER CHANGES
Please contact us as soon as possible before your order has been dispatched. Once your parcel has been shipped, we're unable to make changes or cancel your order.
If you require your order by a specific date, please let us know before placing your order and we'll do our best to help.
SHIPPING RESTRICTIONS
We are currently unable to:
- Deliver to PO Boxes
- Ship fragrances internationally
- Dispatch orders on weekends or public holidays
NEED HELP?
If you have any questions about your order or shipping, our team is here to help.
Email: hq@misshenryboutique.com
Phone: (08) 6150 7899
Miss Henry Boutique is not responsible for delays caused by Australia Post, incorrect shipping information supplied by the customer, or parcels that are lost or delayed after they have been accepted by the courier.